Terms & conditions
Definitions
In these terms and conditions "Cad & The Dandy" means Cad & The Dandy. "Customer" means the person buying or requesting services and / or products from Cad & The Dandy Limited.
General Terms
The information contained in this website has been prepared solely for the purpose of displaying and providing general information about Cad & The Dandy Limited, its partners and the services that they offer.
Whilst every effort has been made to ensure that the information provided is accurate, it does not constitute any form of advice, recommendation, representation, endorsement or arrangement by Cad & The Dandy.
The information presented is believed to be reliable and trustworthy but it is subject to change at any time without notice. Cad & The Dandy do not guarantee its completeness or accuracy. By accessing this website you agree that Cad & The Dandy will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained in this website or from your access of other material on the internet via web links from this site.
The copyright in the material contained in this website belongs to Cad & The Dandy. Any person may copy any part of this material, subject to the following conditions:
- The material may be used only for non-commercial purposes.
- The copies must retain any copyright or other notices contained in the original material.
- Images, pictures, videos, logos and graphics on this site are protected by copyright and may not be reproduced or appropriated in any manner without written permission of their respective owner(s).
- The products described in this website may be the subject of other intellectual property rights reserved by Cad & The Dandy or other third parties. No licence is granted in respect of those intellectual property rights.
The Wardrobe section of the Cad & The Dandy website includes material from guest bloggers and comments from individuals or companies other than Cad & The Dandy. All such article and comments are their own.
Deadlines & Deliveries
On completion of an order you will receive an expected delivery date from Cad & The Dandy. Turnaround and receipt of orders may vary depending on current order volumes, fabric availability, or on specific requirement orders. The supplier will endeavour to complete orders with the average turnaround time of 6 weeks. It should also be understood that priority orders can and may be processed before standard orders. Should there be a delay in the dispatch of a priority or standard order, Cad & The Dandy will not be held liable for the delay, whether the loss is caused by delays in freight, acts of nature, human error, mechanical or technical errors and faults or due customs procedures and schedules at the country of dispatch or delivery.
Our Obligations
Cad & The Dandy will ensure that the garments delivered correspond with the order placed by the Customer and processed through the Cad & The Dandy order system. Cad & The Dandy will ensure that all garments are made in line with the measurements either provided by the Customer or Cad & The Dandy tailor. All garments will be capable of reasonable alteration.
Cad & The Dandy shall not be liable for the following:
- any monetary or other loss incurred by the Customer resulting from an order or other contact with Cad & The Dandy
- any loss or additional expense relating to a change in the dimensions of a Customer after the order was placed.
- making any style changes to an order that are requested after the order has been placed and processed
- any fees and costs incurred by the Customer in accepting and / or collecting their garment.
All fees, charges and prices are subject to change without prior notice.
Alterations
Cad & The Dandy will complete all reasonable alterations to provide a well fitted garment, but hold the right to refuse alterations if they consider the garment to fit appropriately.
Customers providing their own measurements through the Cad & The Dandy website will be entirely liable for all alteration costs.
Customers ordering using measurements taken by a Cad & The Dandy tailor will not incur any alteration costs, unless the alteration is directly related to a change in order requirement from the Customer once the garment has been produced. The measurements taken by a Cad & The Dandy tailor must not be changed without confirmation from Cad & The Dandy, otherwise the Customer will be liable for any associated alteration costs.
Refunds / Return Policy
You may return any faulty goods to Cad & The Dandy within 30 days of purchase and Cad & The Dandy will make any required alterations. Should the product still be faulty then you will be eligible for a full refund less the cost of any shipping charges previously incurred as these are considered complete at that point. Cad & The Dandy retains ultimate discretion on whether a product is deemed faulty or not. Once you have attended a Cad & The Dandy fitting session and accepted your tailored item you will be liable for all future alteration costs. Customers providing their own measurements and buying directly through the internet will not be eligble for any free alterations.
Cancellation Policy
You have 24 hours after the time of purchase to cancel your order. You will then be eligible for a full refund should you wish. After this point your garment will have gone into production and a cancellation cannot be offered.
Fabric
All fabric has been selected by Cad and The Dandy and its respective suppliers for its suitability for the purpose of personal use. Neither Cad & The Dandy nor its suppliers guarantee the fabric for commercial use.
Where fabric is out of stock after the Customer has placed the order, the Customer will be notified of the expected restocking date or offered a like for like cloth.
Cad & The Dandy do not guarantee the consistent appearance of any fabric. Garments ordered separately using the same fabric may change in appearance. Customers should contact Cad & The Dandy before ordering to confirm if the same fabric length from a previous order is still in stock.
Cad & The Dandy will make every effort to represent a fair image of the cloth, but different fabric production runs and varied computer monitor settings mean that samples fabric and images may vary from the final garment.
Jurisdiction
These terms and conditions shall be read and interpreted in accordance with the laws of England and Wales and are in accordance with your statutory rights. English language is the official language for the conclusion of these terms and conditions and any associated contracts.
