CUSTOMER CARE COVID-19
Update: 12th April 2021
LONDON SHOPS REOPENING
We are delighted to be able to welcome you back to our Savile Row and City shops from Monday 12th April. We are still offering outreach appointments for new suit orders, within the M25, and virtual consultations for those who prefer not to attend in person. However, we have a host of measures in place to ensure the health and safety of both staff and customers visiting our shops.
Virtual appointments are available for new garments, via telephone or video platform. We will guide you through the entire process, from garment type and cloth selection (via swatches being sent), through styling options to finishing touches. Book via the contact page.
Clear out the old, prepare for the seasons ahead and fill any of the gaps in between. Book a consultation via email to firstname.lastname@example.org.
Web Shop & Online Orders
We are operating in line with advice from local authorities and the World Health Organisation, ensuring all appropriate health and hygiene standards are adhered to in respect of processing, packaging and shipping orders.
We will continue doing our utmost to serve our customers to the highest possible standards throughout this entire period of uncertainty and change. Please don’t hesitate to get in touch with us if you have any queries or concerns. Most importantly, we wish you all continued good health and hope to see you soon.